Singapore Changi
Singapore Changi Airport · SingaporeThe overall passenger experience, dining and international connections.
OnlyPlanes · Annual edition
Six perspectives: service, safety, punctuality, the world’s best airports, and the routes and airports with the most noticeable turbulence.
Ranking updates on TelegramHow to read the rankings
Service reflects the passenger experience. Safety takes account of fleet age, serious incidents, audits, pilot training and operating practices. Punctuality measures the proportion of flights arriving at the gate no more than 15 minutes after the scheduled time.
One airline may therefore lead on comfort while another leads on schedule reliability. Positions in different categories should not be compared directly.
The top ten assess the entire travel experience: crew service, seats, dining, entertainment and consistency across routes.
Comfort, dining, entertainment and consistently high service standards.
Qatar’s national carrier is based in Doha and serves more than 150 business and leisure destinations across all inhabited continents. Its fleet comprises over 200 aircraft with an average age of around five years, and its onboard experience centres on comfort, cuisine, entertainment and high service standards.
Thoughtful service in every cabin and a strong culture of hospitality.
Singapore Airlines focuses on attentive service, meals developed by a team of internationally renowned chefs, and a modern entertainment system with films, music and games. Together with low-cost carrier Scoot, the group operates more than 180 aircraft and serves over 110 destinations.
A high-quality long-haul experience and a convenient network through Hong Kong.
The Cathay Pacific Group operates scheduled passenger and cargo services to more than 200 destinations in Asia, North America, Australia, Europe and Africa. It has a fleet of around 200 aircraft, and the airline is a founding member of oneworld.
An extensive network, modern cabins and distinctive onboard service.
Emirates connects 152 destinations on six continents through its global hub in Dubai. Its fleet includes 262 modern aircraft, and its international team maintains consistent standards of comfort and service across the network.
Precise operations, understated service and attention to detail.
ANA began operations in 1952 with two helicopters and grew into Japan’s largest airline. It operates 82 international and 118 domestic routes. Its two Tokyo hubs, Haneda and Narita, support convenient connections within Japan and between cities in Asia and North America.
An extensive geographical reach and a strong long-haul offering.
Turkish Airlines was founded in 1933 with just five aircraft. Today it has more than 300 passenger and cargo aircraft, serves over 300 destinations and flies to more countries than any other airline.
Refreshed cabins and an extensive international network through Seoul.
Korean Air is based in Seoul and uses Incheon as its main international hub. A founding member of SkyTeam, it serves 125 destinations in 44 countries with a fleet of 169 aircraft, operating passenger, cargo and aerospace businesses.
Distinctive service and a strong long-haul network.
Air France operates around 1,500 flights a day within France, across Europe and on long-haul routes. Together with KLM, it forms one of Europe’s leading airline groups, offering passengers 312 destinations in 116 countries through Paris Charles de Gaulle and Amsterdam Schiphol.
Traditional hospitality and attentive service at every stage of the flight.
Japan Airlines has operated since 1951. It has a modern fleet of more than 230 aircraft and serves 95 destinations in 20 countries and territories. Its network is built around hubs in Tokyo, Osaka, Nagoya and Okinawa, with service that combines strict safety standards and traditional Japanese hospitality.
A strong offering on routes between China and other regions of the world.
Hainan Airlines was founded in January 1993 in China’s Hainan province. Its network covers China, other Asian countries, Europe, North America and the South Pacific. According to the cited figures for the end of June 2018, the group and its subsidiaries operated more than 400 aircraft and had 24 bases and branches.
The list features major carriers with strong results in audits, crew training, fleet condition and operating history.
Only a small margin separated first and second place. A younger fleet helped the New Zealand carrier finish ahead of Qantas. Third place was an unusual three-way tie.
On time means arriving at the gate within 15 minutes of the scheduled time. The percentage is calculated from flights throughout 2025.
Almost nine flights out of ten arrived on time. A position in the table reflects the performance of the entire network over a year, rather than guaranteeing the outcome of an individual flight.
The top ten are based on passengers’ assessments of their entire airport journey, from check-in, security and transfers to wayfinding, cleanliness, restaurants, shops and terminal operations.
The overall passenger experience, dining and international connections.
Family travel, connections and modern terminals.
Cleanliness, accessibility and proximity to central Tokyo.
Security, premium lounges and travel across Asia.
Long-haul flights and international connections.
European connections, shopping and premium services.
Routes across southern Europe, Italian cuisine and service.
Global connections, architecture and shopping.
Staff service, European flights and the atmosphere in the terminals.
North American service, design and Pacific routes.
5airports in Asia
4airports in Europe
1airport in North America
Turbli compared around 10,000 routes between 550 major airports using archived forecasts and flight paths. EDR measures turbulence intensity, not route safety.
The average is calculated within a volume of air around the airport approximately 200 km across and 6 km high. It mainly describes climb and descent, rather than take-off or landing.
Making a practical choice
Especially on a long flight, where the seat, meals and crew service make a noticeable difference.
The ranking offers an insight into an airline’s overall practices, but every airline authorised to fly must comply with aviation regulations.
Consider not just the airline’s average percentage but also the season, airport, weather and time available between flights.
The airline and turbulence rankings cover 2025; the best-airport ranking is the 2026 edition. These lists do not recommend individual flights. Check the schedule, aircraft and conditions of carriage before booking.